Messaging & Chat
Direct conversations, group chats and the threads attached to a booking or a deal all run through the same messenger, and messages land the moment they are sent.
2 min readWritten for: Anyone using direct, group or contextual chat
What you will learn
- How direct and group messaging works
- What happens to a message sent to someone who is offline
- How message types and rich media are supported
- How chat integrates with other platform features
Messaging Overview#
The messaging system enables real-time communication between ecosystem participants. It supports one-on-one conversations, group chats, and contextual threads tied to specific platform activities like mentorship sessions or project collaborations.
Conversation Types#
- Direct Message - one-on-one private conversations
- Group Chat - multi-participant conversations with naming and management
- Mentor Chat - dedicated channel between mentor and mentee during engagements
- Community Chat - optional real-time chat rooms within communities
Message Features#
- Text messages with rich formatting and link previews
- File attachments: images, documents, audio, video
- Voice messages for audio-first communication
- Message reactions with emojis
- Reply threading for contextual responses
- Message forwarding to other conversations
- Message editing and deletion within time limits
- Read receipts showing message delivery and read status
- Typing indicators for active conversation awareness
Messages that arrive while you are away#
A message sent to someone who is not online is held and delivered the moment they come back, so nothing is lost by closing the tab.
- Messages appear immediately for anyone who is online - no refresh
- Offline message queuing with delivery upon reconnection
- Presence indicators showing online/offline/away status
- Push notifications for new messages when app is in background
- Message persistence with full search across history
- Conversation archiving for inactive chats
Chat Management#
- Pin important conversations to the top of the inbox
- Mute conversations to disable notifications
- Archive conversations without deleting history
- Block users to prevent further communication
- Search across all conversations by keyword or participant
- Filter inbox by unread, groups, direct messages
- Group admin controls: add/remove members, rename, set photo
